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Booking help

Do you need help with a booking, are you unsure as to what information is needed?

To ensure a smooth booking and invoicing process, we kindly ask you to clearly state the following information in your freight bookings.

General information

  • port of loading and port of discharge
  • date of departure
  • address of invoice receiver + VAT number (name or number of your Finnlines customer account)
  • your reference number if that needs to be stated in the invoice
  • Finnlines offer number
  • consignor, consignee, notify

Additionally, depending on cargo type

Lorries, trailers

  • license plate number
  • measurements of the unit
  • weight of the cargo
  • cargo description
  • name of driver / co-driver
  • birthday and nationality of the driver(s)
  • dangerous goods information
  • temperature setting
  • customs documents

Mobile cargo

  • vehicle identification number
  • description of the vehicle
  • dimensions and weight of the unit
  • consignee address
  • technical drawings
  • customs documents

Break bulk

  • dimensions and weight
  • description of the cargo
  • consignee address
  • technical drawings
  • dangerous goods information
  • reloading instructions
  • customs documents

Containers

  • container number
  • measurements of the unit
  • weight of the cargo
  • cargo description
  • VGM
  • temperature setting
  • dangerous goods information
  • customs documents